Intentional Communication Quotes

“Listening is a path into another person’s world. Force invites resistance. But curiosity and respect invite cooperation and trust. Simple as that! Always begin by laying a foundation: a solid understanding of where the other person is coming from. Only then can effective negotiations, discussions, and conflict resolutions take place. Show empathy by reflecting that worldview”
― Patrick King, Intentional Communication: Emotional Validation, Listening, Empathy, and the Art of Harmonious Relationships