Remote Work Revolution Quotes

“In remote work especially, managers don’t always witness the positive contributions that people make. Peers do. Recognitions that capture teammates’ positive contributions create a culture of gratitude and positive reinforcement of the values that members espouse.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“This last benefit—flexibility of scheduling—is particularly invaluable for remote workers who have to negotiate the demands of work and family at the same time and is often touted as one of its more appealing benefits.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“A team launch session is the opportunity to identify clear and specific team goals before taking any other steps forward.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“To counter these fears, leaders and their teams must actively foster an atmosphere that makes everyone feel safe speaking up and asking questions. When errors are out in the open, people are able to discuss how to reduce these errors in the future. The result is a team that is constantly learning, engaging, and improving.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Psychological safety, the condition that allows coworkers to take risks and admit mistakes without fear of reprisal or shame, is key to productive teamwork.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“In other words, relaunches are never a one-and-done event. Because work conditions are often dynamic, hitting the reset button once won’t be enough. Periodic relaunches are important in good times but crucial in times of uncertainty”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“A launch that includes a frank discussion of such constraints enables the team to set expectations around how teammates allocate their time to different commitments.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“To ensure there is shared agreement on the goals that the team has been mobilized to accomplish, the launch session must be a dialogue. As leaders and team members offer input, ask questions, pose concerns, and respond to others, they begin to understand and buy into the goals from their own perspectives. Leaders can make sure the conversation stays focused on the big picture.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Effective norms for communication have three primary functions: Outlining interaction and connection plans for all team members regardless of role or location Fostering psychological safety or the group’s level of comfort in expressing individual concerns to one another about tasks and errors Keeping each remote team member connected so that no one feels professionally isolated Plan Your Ongoing Communication”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“In other words, teams can disagree on the how—that is part of the dynamic process of teamwork—but before that process can even begin, teams must build a shared understanding of the goal, or the what.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Periodic relaunches are the only structured mechanisms to give teams the ability to quickly pivot in a systematic way.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Shared goals that make plain and clear the aims that the team is pursuing. Shared understanding about each member’s roles, functions, and constraints. Shared understanding of available resources ranging from budgets to information. Shared norms that map out how teammates will collaborate effectively.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Team launches (and periodic relaunch sessions) drive performance throughout the team’s journey. Relaunches are critical to keep remote teams cohesive, but even more so when teams transition to remote work, and especially by necessity as with COVID-19.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“With what he called the 60–30–10 rule, Hackman concluded that 60 percent of team success depends on prework, or the way in which the team is designed; 30 percent depends on the initial launch; and only 10 percent depends on”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Simmel saw that in the modern urban environment, physical proximity inevitably coexists with psychological distance.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Regardless of the industry, keeping the end customer’s needs at the center of the process at every stage is essential to the agile approach.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“High trust, candid conversation, and accountability are critical for real learning and innovation to happen.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Open, direct, and frequent communication is central to the agile method, enabling individuals to quickly raise issues to the larger team and work with managers to find solutions.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Mix it up. Tech exhaustion occurs when we let digital tools structure communication activities such as scheduling too many videoconference calls back-to-back, rather than structuring activities around our own needs. Using a mix of available media—synchronous and asynchronous—to match our goals lessens tech exhaustion.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Comparison of Selected Media and Their Capabilities”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Both intimacy and immediacy are governed by two additional aspects of social presence: efficiency and nonverbal communication.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“just because we have videoconferencing available, doesn’t mean we should be on video calls constantly.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“crucial to create a period of transition between meetings.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Lean into the inherent flexibility of the remote format. Instead of monitoring team members obsessively, encourage their autonomy. They will gain confidence, agency, and efficiency. The result is a more productive team.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“remote work doesn’t significantly hurt job performance in any type of work.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“professional isolation among remote workers was negatively associated with job performance.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“For remote workers, team cohesion depends on two interrelated factors: the frequency of interactions with other team members, and the quality of relationships that these interactions form.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“we also see how much people value their freedom to choose their remote arrangements. The desire for autonomy at work is a consistent and striking pattern that we see, and one for which remote work is particularly well suited.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“Hackman established that team performance can be assessed by a specific set of standards. One of his enduring contributions includes three criteria for establishing successful outcomes for teams that are applicable across the board, regardless of industry or context: 1) delivering results, or achieving expected goals; 2) facilitating individual growth, or a sense of personal development and well-being; and 3) building team cohesion, or ensuring that the team is operating as one unit.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity

“When you signal mistrust in employees, you are eradicating the bedrock of effective teamwork.”
― Tsedal Neeley, Remote Work Revolution: Succeeding from Anywhere – Evidence-Based Strategies for Virtual Teams, Trust, and Productivity