Connect Quotes

“Remember, sometimes feedback comes in very ugly wrapping—but that doesn’t mean there’s not a gift inside.”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“By “feedback sandwich,” we mean starting with something positive (to soften up the other person), then saying something negative, and ending with something positive so they will feel good.”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“the ancient Greek philosopher Plutarch is widely attributed as having quipped, “I don’t need a friend who changes when I change and who nods when I nod; my shadow does that much better.”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“When you move from a guess, to a strong hunch, to certainty, you create a story that guarantees curiosity will disappear. That happens whether the story you have made up is a classic example of being over the net (“He just wants to have the last word”) or data selected to fit a negative narrative (“He doesn’t respect me; he’s always looking at his phone when I’m trying to talk to him”).”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“TEN WAYS YOU GIVE AWAY INFLUENCE Assuming that your needs are secondary to the other’s Not listening to your feelings Letting yourself be interrupted Backing down when someone disagrees with you Avoiding conflict—not disagreeing with the other, keeping things nice Not giving feedback, assuming the problem is probably yours Being concerned about being liked/approved of and seeing that as most important Minimizing the importance of your comments Not taking credit for your accomplishments Not pointing out a problem unless you have a solution”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“François de La Rochefoucauld once said, “We’re so accustomed to disguising ourselves to others that in the end we become disguised to ourselves.”
― Carole Robin Ph.D., Connect: Building Exceptional Relationships with Family, Friends, and Colleagues

“Soft skills require a lot of hard work.”
― David Bradford, Connect: Building Exceptional Relationships with Family, Friends, and Colleagues