Communication Skills Training Quotes

“Half the world is composed of people who have something to say and can't, and the other half who have nothing to say and keep on saying it.” -Robert Frost-”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“There are a lot of things that a person can tell you without opening their mouth.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“The point with communication, after all, is to express and not to impress.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“You have to learn when a person has stopped talking, which tells you that it is now time to respond.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Here is the thing about humans: they won’t get what you are trying to say at once.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“It is hard to admit to our mistakes, which is why receiving feedback is often next to impossible.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“An off-hand comment can be remembered as a serious insult or a request to do better as a personal attack depending on your mind frame in that instant.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Abraham Maslow’s Hierarchy of Needs.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“In essence, it goes out of its way to protect you from negativity and make you feel that you are in the right, even if clearly you are not.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Neuroscience tells us that the brain is designed to be a rather protective organ in the sense that it will prioritize its own welfare over others, whether you are aware of it or not.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Criticism, like rain, should be gentle enough to nourish a Man’s growth without destroying his roots.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“If you are just saying stuff without any passion, your listeners could not make that mental picture and thus cannot connect with your presentation.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“With the right amount of enthusiasm, a speaker can build hype for any subject matter, even boring and complicated ones.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“It is hard to admit to our mistakes, which is why receiving feedback is often next to impossible. More often than not, we blame our mistakes on external factors like the weather, the setup of the system, and even other people. The idea of embracing your failures, however, has become a more prevalent concept these days. There is something so liberating and endearing with admitting that you are capable of mucking it up. And, if you do embrace your”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“How to Deal with Them The only way you are going to survive the tank’s onslaught is to be methodical and calm as much as you can. First is that you have to brace yourself. Look at them in the eye as they are about to deliver a verbal beatdown. Manage your breathing and temper here as you want to be as calm as possible when the tank is delivering their verbal payload. As the tank starts belting out their opinions, you must interrupt their attack. You can do this by slowly saying their name over and over again until you get their attention. The goal here is to slowly increase the tone of your voice so the tank can get the idea that you mean business.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“But the tank’s bossiness and domineering bravado is not them at their most lethal. The tank loves a fight and will absolutely demolish the opposition through sheer force and a louder, shriller voice. They might even goad others to oppose them for the thrill of it. Once they are done with you, you will feel defeated and confused as to what the hell just happened. One other element that makes the tank deadly is their relationship with you, professional or otherwise. Perhaps they are your boss or your close friend. They might even be your partner, much to your dismay. Tanks often occupy the topmost positions in any group due to their personality or were made into tanks because of their position.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“their abrasive negativity. Start by acknowledging their concerns. Say something like, “thank you for your perspective. I do appreciate your concern for me/this project.” Now, their negativity is disarmed as”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“When clearing up a misunderstanding, you should limit the involvement to you and the people that were directly tied to the incident. Do not let other people join in as they also have their own opinions, which could fan the flames of conflict even further. Talk to the involved persons directly and, if possible, in a discreet place. More prying eyes lead to more miscommunication.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Undoubtedly, the ability to remain composed even as your opinions and character are being deconstructed in your face is a hard skill to learn. But it is eventually learned, and you can maintain at least a decent level of surface-level civility to keep your interpersonal relationships from breaking down further.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“In most cases, your goal in any communication is an understanding. Being vindicated, proven right, or even “winning” is not something that you ought to aim for unless, of course, you are in a debate or a trial. In every interaction you have, the goal is to always make that other person see your perspective and you of theirs. Keep this goal in mind and you could guide every word that you say to make that relationship functional.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“First and foremost, you have to quickly realize that things are not going the way you wanted them to happen. Nobody’s getting what they wanted, and the entire dialogue is about to devolve into a shouting match. You have to know at which point things are about to go awry so that you can immediately adopt a de-escalation stance. If you are fast enough, you can quickly pull the communication”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“For situations when you are giving directives to people, make sure to do a follow-up. Check on them regularly to see how they are progressing and address any issue that they might have with the task as it progresses. A follow-up is your way of showing that you are willing to go above and beyond the call of duty to make sure that you and the person can reach an understanding.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Check and Follow Up If the conversation is rather long, it might be a bit too pointless to ask them for clarification once and only at the ending. This is quite true in situations where you have to talk to multiple people over a long period of time, like in a class or a large symposium. At every point of your talk, stop the conversation and ask whether or not they understood that part of your discussion. Also, ask them if there are any terms or directives that they do not understand properly. This will give them the chance to raise any questions that they have in mind and have the same answered, reaching an understanding”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Text, emails, and other forms of electronic media are the most popular forms of communication now. However, they also tend to be the most problematic right now. You might be surprised at how entire relationships can be ruined just because of one poorly worded tweet or status update. Even entire careers and reputations went down in flames because of the things those people said online. What you have to remember is that text has two disadvantages. First, it cannot carry the subtler elements of communications like nuance, context, and even sarcasm. Second, it has an element of perpetuity to it, so anything poorly-worded you say now will come back to haunt you in a few weeks or years. The strategy here, then, is to think before you click. Make sure that your choice of words have been thoroughly thought out and your overall message leaves no room for interpretation, especially negative ones.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Adjust your Communication Style As was stated, people have different ways of absorbing and processing information. Some people need to be instructed to the letter and do well working under specific guidelines. Others want to communicate via email and others through the phone or directly. Others are best when they can receive instructions in writing while others can do with being told once. The point is that people eventually come to an understanding with you at their own pace and style. Be mindful of the preferred style or medium that your audience has with receiving messages. From that point on, all you have to do is to re-mold your message so that it fits what they are used to the most.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Never, Ever, Assume There is no bigger culprit to miscommunication than assuming. For instance, if you asked a person why he didn’t do exactly what you asked, 90% of the time, his answer will be because he assumed that it was supposed to be done this way. Or you might assume that a person has understood your message in the way that you intended for it to be understood. Assumption in communication occurs when all participants interpret things according to their own understanding and perspective. And since both parties failed to relay and interpret signals, conflict tends to arise from assuming. Before ending a conversation, always ask if that person has fully grasped what you are asking of them. This way, if ever failure arises, the blame is not on you but on the person listening to you. On the flip side, if you are the one listening, remember to do the active listening technique and take”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“Differences in interpretation occur when parties fail to grasp the actual directives, provided that there were any given. It is important that you say what you want to say in the most direct manner possible and using the most common of terms. Avoid speaking randomly or in circles so as not to baffle your audience. Also, digressing from the issue or giving away too many tiny details tends to confuse people as well. If possible, set up a clear narrative of what you are saying. You can use a step-by-step module so people can easily connect the dots and do exactly what you are asking of them. The goal here is to make your message follow a simple, short, and clear line so that everyone is on the same”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“This means that nobody is to interject while the other person is talking. Cutting a person off mid-sentence tends to be perceived negatively, which can escalate aggression. If possible, have another person facilitate the conversation, warning both parties to”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“you do find yourself getting incensed by their response, stick to your reasons without becoming too aggressive. And if things do fail, just say something like, “I respect your views, and I think it’s best that we stop here,” and ask them if they want to do this again later on. Perhaps cooler heads will prevail next time.”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person

“The best way to make a person trust you gradually is to be as transparent as possible. When you are the one approaching them, wave a proverbial white flag by stating why you want to talk with them. This, at the very least, gives them the signal that you come in peace. As for your conversation, it is best that you stick to the facts and”
― James W. Williams, Communication Skills Training: How to Talk to Anyone, Connect Effortlessly, Develop Charisma, and Become a People Person