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Understanding Business Understanding Business by William G. Nickels
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“I strongly believe that we are not put on this Earth just to accumulate victories and trophies and avoid failures; but rather to be whittled and sandpapered down until what’s left is who we truly are”
William G. Nickels, Understanding Business
“Doug Rauch, former President of Trader Joe’s, views employees and customers as two wings of a bird: you need both of them to fly. They go together—if you take care of your employees, they’ll take care of your customers. When your customers are happier and they enjoy shopping, it also makes your employees’ lives happier, so it’s a virtuous cycle.”
Nickles McHugh McHugh, Understanding Business