Emotional Intelligence for the Modern Leader Quotes

“Describing his leadership style, he says, “Instead of telling my executives what to do, I should try to inspire them with a vision of where we’re going and let them translate that in their own terms, based on their own experience, their own expertise. Inspiration is much more effective than delegation.”
― Christopher D. Connors, Emotional Intelligence for the Modern Leader: A Guide to Cultivating Effective Leadership and Organizations

“We tend to be more comfortable pointing out ways others can change and improve their actions and behaviors; it is a lot harder to think, plan, and act in ways that will have a transformative impact on our own reinvention.”
― Christopher D. Connors, Emotional Intelligence for the Modern Leader: A Guide to Cultivating Effective Leadership and Organizations

“Emotionally intelligent leaders recognize that it’s not all about profit and loss. It’s not only the bottom-line numbers that matter. Perhaps more than any leader who’s ever graced the American business landscape, Kelleher recognized that it’s employees first and customers a very close second. This may seem counterintuitive at first, but it’s this empathetic and altruistic mind-set that enables the customer experience to happen. You see, it’s truly reciprocal.”
― Christopher D. Connors, Emotional Intelligence for the Modern Leader: A Guide to Cultivating Effective Leadership and Organizations

“Life begins outside your comfort zone. Everything you want in your life and career will come from understanding your emotions and using them to your advantage.”
― Christopher D. Connors, Emotional Intelligence for the Modern Leader: A Guide to Cultivating Effective Leadership and Organizations