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NeuroSelling: Mastering the Customer Conversation Using the Surprising Science of Decision-Making NeuroSelling: Mastering the Customer Conversation Using the Surprising Science of Decision-Making by Jeff Bloomfield
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“Our decision-making process starts with the instinctive and emotional filters of our subconscious, then gets passed up to our rational, conscious mind to affirm, validate, or reject that information.”
Jeff Bloomfield, NeuroSelling: Mastering the Customer Conversation Using the Surprising Science of Decision-Making