Good Company Quotes

“Every business leader and company has a platform, large or small, and there are times when it’s appropriate to use that platform for more than just promoting your brand and selling your products or services.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“Every company has moments when uncomfortable issues suddenly surface and disrupt business-as-usual.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“As leaders, we’re always setting an example through our actions, whether we’re aware of it or not, and one of the most important examples a leader can set is that of being willing to serve.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“Leading by example is particularly important when confronting a crisis or setback, but it’s also something that must be done on a daily basis, in countless small ways.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“when it comes to business, I’ll always believe that there’s further to go. As great as things may be, that’s all history. We’re capable of more.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“It takes humility to remember that people and organizations can absorb change only at a certain rate. After that you start to undermine their ability to function. If you become too fascinated with the shiny new thing, and the next shiny new thing, you can begin to neglect the people who got you there.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“I’m continually learning when to push and when to ease up, both in my leadership role and in my personal journey.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“To instill a culture of continuous innovation in a company, leaders need to ensure that the road is cleared of unnecessary speed bumps and overly stringent traffic rules. Too much bureaucracy will kill innovation before it has even begun, and an overly centralized, top-down management structure will always constrain people’s entrepreneurial spirit.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“The message is simple: every morning that gazelle wakes up and knows it must run faster than the fastest lion, or be killed. And every morning that lion wakes up and knows it must outrun the slowest gazelle or it will starve. It doesn’t matter if you’re a lion or a gazelle; when the sun comes up, you’d better be running.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“Whether you’re launching a brand-new venture or leading a long-established brand, you need to constantly ask, “What can we do better? What can we do differently?” If you’re always in motion, no one can catch you. That’s why one of our core values is “innovate continuously.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“we scrambled to adapt. Because that’s what you do with a startup. Anyone who’s founded a company will tell you that setbacks are the rule, not the exception.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“We took a grassroots approach, focusing on our avid supporters and encouraging them to create a club mentality and a sense of community long before there was even a team.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“You’ve got to make decisions for the long, long haul—seven generations yet unborn. I’m not concerned for me anymore. It’s the world that I’m leaving for my grandchildren and great-grandchildren.”11”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“One of the things that was unique about The Home Depot was that we made all our important decisions based on the long term.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“In this way, you can run a large company and think big but operate small. They’re not necessarily at odds. Big means more offerings, scalability, sustainability, and maximizing value for all your stakeholders. Small means you’re building relationships in your communities, giving customers one-to-one service, and tailoring your offerings to local needs.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“When you listen to your customers, it’s important to pay attention to the specifics.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“it’s hard to have a bad day when you’re truly serving others.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“It’s not size that makes the difference; it’s attitude. If customers feel as though they’re interacting with human beings who care, rather than with an institution, it doesn’t matter how big the company as a whole might be. Large does not have to mean impersonal. If a business truly sees itself as a community—both for its customers and for the people who work there—it will infuse its everyday activities with a spirit of hospitality.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL

“goes, “A fish rots from the head.”
― Arthur Blank, Good Company: How Values-Driven Leadership Creates Success—Lessons from The Home Depot and the NFL