Cast Member Confidential Quotes

“He fascinated me like an earthquake: unpredictable and potentially devastating.”
― Chris Mitchell, Cast Member Confidential: A Disneyfied Memoir

“Disney World employs forty thousand people from all corners of the globe. They come to Orlando and work for minimum wage, and they don’t care about the money. They work here because Disney makes them feel something: nostalgia, pride, love… Whatever it is, it’s real, and it keeps them here for their entire lives.”
― Chris Mitchell, Cast Member Confidential: A Disneyfied Memoir

“stand up straight. Don’t lean or sit or cross your arms. Keep your hands off your hips and make eye contact with the guest at all times. A Walt Disney World Cast Member never points with a single finger—and he never uses a thumb.* Instead, use two fingers.” Orville held out his index and middle fingers together. “Or, to be on the safe side, the whole hand in the style of a karate chop.”
― Chris Mitchell, Cast Member Confidential: A Disneyfied Memoir

“People are complicated; that’s why crayons come in boxes of sixty-four.”
― Chris Mitchell, Cast Member Confidential: A Disneyfied Memoir

“everywhere I looked, people were smiling, like convicts who had just staged a daring escape and couldn’t quite believe they had gotten away with it.”
― Chris Mitchell, Cast Member Confidential: A Disneyfied Memoir