White Space Revisited Quotes

“a construct for organizing value-adding work to achieve a business-value milestone in a way that meets three specific criteria: 1. Effective and efficient performance 2. Effective management 3. Competitive advantage”
― Geary A. Rummler, White Space Revisited: Creating Value through Process

“the lower the level of documentation, the shorter the shelf life and the greater the maintenance requirements.”
― Geary A. Rummler, White Space Revisited: Creating Value through Process