The Strategy-Focused Organization Quotes

“To achieve such intense strategic focus the organizations had instituted comprehensive, transformational change. They redefined their relationships with the customer, reengineered fundamental business processes, taught their workforces new skills, and deployed a new technology infrastructure.”
― Robert S. Kaplan, The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

“Only 7 percent of U.S. line employees (and 3 percent in the United Kingdom) had their personal goals linked to strategy.”
― Robert S. Kaplan, The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment

“If those at the top are not energetic leaders of the process, change will not take place, strategy will not be implemented, and the opportunity for breakthrough performance will be missed.”
― Robert S. Kaplan, The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment