Difficult Personalities Quotes

“Ellis, A. (2003) How To Keep People From Pushing Your Buttons. New York: Citadel Press.”
― Hazel Edwards, Difficult Personalities: A Practical Guide to Managing the Hurtful Behavior of Others

“Pearman, R. P., Lombardo, M. M., Eichinger, R. W. (2005) You: Being More Effective in Your MBTI Type. Minneapolis: Lominger Limited.”
― Hazel Edwards, Difficult Personalities: A Practical Guide to Managing the Hurtful Behavior of Others

“Use Self-Talk for Managing Your Own Anger • I’ll focus on dealing with the problem and stay calm. • This isn’t about proving that I am right and they are wrong. I don’t have to “win” this, I have to manage it. • I need to keep reminding myself about what the ultimate goal is here. • This isn’t a disaster, it’s a small problem to be solved.”
― Hazel Edwards, Difficult Personalities: A Practical Guide to Managing the Hurtful Behavior of Others