IT's hidden face Quotes

“Interfaces are one of the main reasons why the number of employees in IT departments has grown so enormously and why the costs are so high.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“Figuratively speaking, the writing of interfaces is like translating a text from Russian into Chinese, whereas you master neither language.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“It’s a fact of life that each provider does everything possible to get the deal and will tell you anything to get it, even at the risk of running into trouble afterwards. Well, the final risk always stays with the customer.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“Integration work is extremely expensive because you need highly-skilled staff for it. Daily rates of USD 1,500 are not excessive. On a general note, most problems in a project show up in this phase and consume huge amounts of money.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“Computers are fantastic: in a few minutes, they can produce such a big error, for which humans would need many months.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“To understand what can go wrong during the execution of an IT project, we have to take a look at the different tasks and the risks related to these tasks”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“roughly 50% of all IT projects and initiatives fail. Of course, those figures need to be looked at with more depth, and the applied criteria need to be checked, but I think that the general result is correct. These studies show that, the bigger a company and the larger the project team, target, and budget, the higher the probability of failure becomes.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“IT needs to learn to educate the business about what’s truly involved in any IT solution. Too often, the business’s expectations have been set by “plug-n-play” product marketing, while the reality of implementation, maintenance and support processes tell a different story.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes

“Technologists didn’t understand the negative impact their decisions were having on the business. Conversely, some on the business side didn’t understand how one little change requested by the business could affect the entire IT ecosystem.”
― Claude Roeltgen, IT's hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes