War and Peace and IT Quotes

“Enterprises are filled with technologists who are trying to bring their companies into the digital age and who are focused on achieving business value with technology. And they’re frustrated trying to do so.”
― Mark Schwartz, War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age

“Shocking as Standish’s results appear, there is a very different way to interpret them. Perhaps they’re really just a confirmation of uncertainty, telling us that early estimates are invariably unreliable, that success can’t be measured by reliance on an estimate made before enough information is available. In this interpretation, the Chaos Report is simply a confirmation of Figure 6: The Cone of Uncertainty in the prior chapter. Standish’s study errs in imposing a value judgment on neutral data.”
― Mark Schwartz, War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age