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This Is Service Design Doing: Applying Service Design Thinking in the Real World This Is Service Design Doing: Applying Service Design Thinking in the Real World by Marc Stickdorn
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“In contrast to primary research, secondary research”
― Marc Stickdorn, This Is Service Design Doing: Applying Service Design Thinking in the Real World
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“Patience, young Padawan, your time will come”
― Marc Stickdorn, This Is Service Design Doing: Applying Service Design Thinking in the Real World
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“DON’T PUT ALL YOUR EGGS IN ONE BASKET”
― Marc Stickdorn, This Is Service Design Doing: Applying Service Design Thinking in the Real World
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