Summary of How to Win Friends and Influence People by Dale Carnegie Quotes

“In a nutshell:  Six ways to make people like you Principle 1:  Become genuinely interested in other people. Principle 2: Smile. Principle 3:  Remember that a person’s name is to that person the sweetest and most important sound in any language. Principle 4:  Be a good listener.  Encourage others to talk about themselves. Principle 5:  Talk in terms of the other person’s interests. Principle 6:  Make the other person feel important—and do it sincerely.”
― CompanionReads Summary, Summary of How to Win Friends and Influence People by Dale Carnegie

“In a Nutshell:  Be a Leader.  A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: Principle One:  Begin with praise and honest appreciation. Principle Two:  Call attention to people’s mistakes indirectly. Principle Three:  Talk about your own mistakes before criticizing the other person. Principle Four:  Ask questions instead of giving direct orders. Principle Five:  Let the other person save face. Principle Six:  Praise the slightest improvement and praise every improvement.  Be “hearty in your approbation and lavish in your praise.” Principle Seven:  Give the other person a fine reputation to live up to. Principle Eight:  Use encouragement.  Make the fault seem easy to correct. Principle Nine:  Make the other person happy about doing the thing you suggest.”
― CompanionReads Summary, Summary of How to Win Friends and Influence People by Dale Carnegie

“In a Nutshell:  Win People to Your Way of Thinking Principle 1:  The only way to get the best of an argument is to avoid it. Principle 2:  Show respect for the other person’s opinions.  Never say, “You’re wrong.” Principle 3:  If you are wrong, admit it quickly and emphatically. Principle 4:  Begin in a friendly way. Principle 5:  Get the other person saying “yes, yes” immediately. Principle 6:  Let the other person do a great deal of the talking. Principle 7:  Let the other person feel that the idea is his or hers. Principle 8:  Try honestly to see things from the other person’s point of view. Principle 9:  Be sympathetic with the other person’s ideas and desires. Principle 10:  Appeal to the nobler motives. Principle 11:  Dramatize your ideas. Principle 12:  Throw down a challenge.”
― CompanionReads Summary, Summary of How to Win Friends and Influence People by Dale Carnegie