The Little Guide to Empathetic Technical Leadership Quotes

“When anger gets replaced by understanding, conflicts are resolvable.”
― Alex Harms, The Little Guide to Empathetic Technical Leadership

“The team gets together, without deciding what data they will examine, and begins to write down their evaluations of whatever topics come to mind, and stick them on the wall. Judgment is embedded in this method, as each post-it goes into a plus or minus column.”
― Alex Harms, The Little Guide to Empathetic Technical Leadership

“A well organized, well-facilitated meeting leaves room for paying attention to everybody’s needs, including the very human desire to contribute, to be heard, and to create something meaningful.”
― Alex Harms, The Little Guide to Empathetic Technical Leadership

“A leader doesn’t need imposed or structural authority. In fact, it may get in the way, if you’re not careful.”
― Alex Harms, The Little Guide to Empathetic Technical Leadership

“When a boss says “trust me”, it might not be a request to trust. It might instead be another way to say “Don’t question me.”
― Alex Harms, The Little Guide to Empathetic Technical Leadership