Luxury Selling Quotes

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Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients by Francis Srun
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“A simple upgrading is to never use “Yes” or “No” “Yes” -> “wonderful”, “absolutely”, “certainly”, “great” “No” -> “I regret that”, “I am sorry”, “let’s look at other options”
Francis Srun, Luxury Selling: Lessons from the world of luxury in selling high quality goods and services to high value clients