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Business Class: Etiquette Essentials for Success at Work by Jacqueline Whitmore
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“Small kindnesses, small courtesies, small considerations, habitually practiced in our social intercourse, give a greater charm to the character than the display of great talents and accomplishments. —MARY ANN KELTY,”
― Jacqueline Whitmore, Business Class: Etiquette Essentials for Success at Work

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