Coaching Skills for Leaders in the Workplace, Revised Edition Quotes

“Many discussions are unclear when the intention is vague or hidden. People speak around and around an issue instead of coming to the point and stating their intention.”
― Jackie Arnold, Coaching Skills for Leaders in the Workplace, Revised Edition: How to unlock potential and maximise performance

“The intention behind the words is always more important than the words themselves.”
― Jackie Arnold, Coaching Skills for Leaders in the Workplace, Revised Edition: How to unlock potential and maximise performance