Would You Like Magic with That? Quotes

“And for a while, the Disney Reservation Center sat up there, so when you used to call the 407-WDW number, you were actually talking to someone sitting inside Cinderella Castle.”
― Annie Salisbury, Would You Like Magic with That?: Working at Walt Disney World Guest Relations

“As Christopher explained it to us one day, “You can put ‘According to Disney legend in front of anything, and the guest can’t argue with you about that! Because who’s to say you’re wrong, when you’re describing something according to legend?”
― Annie Salisbury, Would You Like Magic with That?: Working at Walt Disney World Guest Relations

“The other big kicker is that Disneyland tickets are usually cheaper than Disney World tickets, so if a guest doesn’t realize that one ticket can’t be used interchangeably at both parks, OF COURSE they’ll buy the cheaper one. I’d buy the cheaper one, too, if I thought it could work in both Orlando and Anaheim.”
― Annie Salisbury, Would You Like Magic with That?: Working at Walt Disney World Guest Relations

“The Utilidor is not technically underground. It was built first, and then the dirt from the Seven Seas Lagoon was brought in to fill around its walls, so I can clearly see why many assume that it’s underground when you look at construction pictures of the Magic Kingdom. But it’s not, and I can’t stress that enough. The Utilidor is the first floor of Magic Kingdom, and everything else was built on top of it.”
― Annie Salisbury, Would You Like Magic with That?: Working at Walt Disney World Guest Relations

“If you haven’t picked up on this yet, Disney loves training. Disney will sometimes find any excuse to train a bunch of cast members, whether they’ve been on the payroll for years or have just been hired.”
― Annie Salisbury, Would You Like Magic with That?: Working at Walt Disney World Guest Relations