Julianna and Carmela Earn Their Ears Quotes

“In Attractions, don’t be afraid to say “no”. I was tentative at first because I didn’t want to cause problems. However, you must get into people’s faces in Attractions. You are actually trained to yell at guests if necessary.”
― Julianna Cavallo, Julianna and Carmela Earn Their Ears: Our Secret Walt Disney World Cast Member Diary