Mastering The Art of Effective Communication Quotes

“Remember, how you speak to people matters, and a lot more than you might realize. Especially when meeting people for the first time, your facial expression, handshake, and eye contact are most important—and one I strongly believe is the most important of all—ENTHUSIASM—when you speak.”
― Allan London, Mastering The Art of Effective Communication: Lessons I Learned As A Firefighter

“OF ALL THE WEAPONS AVAILABLE TO MANKIND, THE TONGUE CAN BE THE MOST DESTRUCTIVE. YOUR WORDS CAN BE USED FOR SOMETHING BENEFICIAL OR FOR DESTRUCTION. YOU WANT TO ALWAYS USE YOUR COMMUNICATION FOR SOMETHING BENEFICIAL Open your mind—and your heart.”
― Allan London, Mastering The Art of Effective Communication: Lessons I Learned As A Firefighter