The DevOps Handbook Quotes

“The key thing we should care about is not the form, but the outcomes: deployments should be low-risk, push-button events we can perform on demand.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“every Facebook user was part of a massive load testing program, which”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Gatekeeper, the Facebook feature toggling service.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“To have humans executing tests that should be automated is a waste of human potential.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Services interact with their peers strictly through APIs and thus don’t share data structures, database schemata, or other internal representations of objects. Bounded”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“developers should be able to understand and update the code of a service without knowing anything about the internals of its peer services. Services”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Testing is done in scarce integration test environments, which often require weeks to obtain and configure. The”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“When we have a tightly-coupled architecture, small changes can result in large scale failures. As”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“One of the most significant things they did to help change the outcomes of deployments was to have all Facebook engineers, engineering managers, and architects rotate through on-call duty for the services they built. By”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“because everything is being recorded, we may not need to ask someone else for help in the future—we simply search for it.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Another benefit of having Development and Operations using a shared tool is a unified backlog, where everyone prioritizes improvement projects from a global perspective, selecting”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“A significant benefit of this is that when production incidents are shown in the same work systems as development work, it will be obvious when ongoing incidents should halt other work, especially when we have a kanban board.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“One goal is that our tooling reinforces that Development and Operations not only have shared goals but have a common backlog of work, ideally stored in a common work system and using a shared vocabulary, so that work can be prioritized globally.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“what’s most important is that the information we display is up to date, and that we constantly revise what we measure to make sure it’s helping us understand progress toward our current target conditions.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“In order to be able to know if we are making progress toward our goal, it’s essential that everyone in the organization knows the current state of work. There”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Ensure releases can always be performed during normal business hours with zero downtime.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“One of the most important parts of any improvement initiative is to define a measurable goal with a clearly defined deadline, between six months and two years in the future. It”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Doing this requires disruption and innovation, which puts us at odds with groups who are currently responsible for daily operations and the internal bureaucracies, and who will almost always win.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“One of the inherent challenges with initiatives such as DevOps transformations is that they are inevitably in conflict with ongoing business operations. Part”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“high-performing manufacturing operations require and actively promote learning—instead of work being rigidly defined, the system of work is dynamic, with line workers performing experiments in their daily work to generate new improvements, enabled by rigorous standardization of work procedures and documentation of the results.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“the Third Way focuses on creating a culture of continual learning and experimentation. These”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Leaders are responsible for the design and operation of processes at a higher level of aggregation where others have less perspective and authority.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“This process of applying stress to increase resilience was named antifragility by author and risk analyst Nassim Nicholas Taleb.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“failure results in reflection and genuine inquiry.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“build ever-deeper knowledge about how to manage the systems for doing our work, converting inevitable up-front ignorance into knowledge.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Feedback loops not only enable quick detection and recovery of problems, they also inform us on how to prevent these problems from occurring again in the future. Doing this increases the quality and safety of our system of work, and creates organizational learning.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“We also create pervasive telemetry so we can see how all our system components are operating in the production environment, so that we can quickly detect when they are not operating as expected. Telemetry”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“This includes the creation of automated build, integration, and test processes so that we can immediately detect when a change has been introduced that takes us out of a correctly functioning and deployable state.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“our goal is to create fast feedback and fast forward loops wherever work is performed, at all stages of the technology value stream, encompassing Product Management, Development, QA, Infosec, and Operations. This”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations

“Feedback and feedforward loops cause components within a system to reinforce or counteract each other.”
― Gene Kim, The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations