Emotional Intelligence The Essential Ingredient to Success HBR OnPoint Magazine Quotes

“Leadership couples emotional intelligence with the courage to raise the tough questions, challenge people's assumptions about strategy and operations-and risk losing their goodwill. It demands a commitment to serving others; still at diagnostic, strategic, and tactile reasoning; the guts to get beneath the surface of tough realities and the heart to take the grief.”
― Harvard Business Review, Emotional Intelligence The Essential Ingredient to Success HBR OnPoint Magazine