Primed to Perform Quotes

“Apple Stores produce more sales per square foot than any other retailer in the United States, including luxury stores like Tiffany.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“Many leaders forget that there are actually two types of performance, both important yet mutually opposed. Most organizations manage tactical performance—the ability to execute against a plan. But adaptive performance—the ability to diverge from a plan—is just as important. Because tactical performance and adaptive performance are opposites, they live in a tension that few leaders have learned how to balance.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“Believing you have underachievers on your team creates underachievers.16”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“What makes a difference between Apple Store and any other?
Describe your best day at work: my best day at Apple was more like six months.
Sales target was not tough, Justin cleared it before half of the day was over.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“Inability to see the impact of your work can significantly affect ToMo.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“Adaptive performance is most critical with Customer Service.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation

“In God we trust, all others must bring data. Edwards Deming.”
― Neel Doshi, Primed to Perform: How to Build the Highest Performing Cultures Through the Science of Total Motivation