Unwelcome Quotes

“If you consistently create great experiences for people, you’ll never have to use a single exclamation point to market them. Your own people will use plenty of exclamation points themselves. They’ll spread the word to their friends and family for you. They’ll talk you up, so you don’t have to. And you’ll give people a break from the marketing messages. You won’t join the noise of people trying to sell them something.”
― Jonathan Malm, Unwelcome: 50 Ways Churches Drive Away First-Time Visitors

“Going to a new place the first time can be scary. Think about your first day in a new classroom, the first time meeting your date’s parents, your first day on the new job… major butterflies. But the first time you go to a new church? The scariest.”
― Jonathan Malm, Unwelcome: 50 Ways Churches Drive Away First-Time Visitors