Intertwingled Quotes

“time when learning how to learn (and unlearn) is central to success. Instead of hiding from change, let’s embrace it. Each time we try something new, we get better at getting better. Experience builds competence and confidence, so we’re ready for the big changes, like re-thinking what we do.”
― Peter Morville, Intertwingled: Information Changes Everything

“We must go from boxes to arrows. Tomorrow belongs to those who connect.”
― Peter Morville, Intertwingled: Information Changes Everything

“To build strength and flexibility, we should open our minds to people and ideas we don't like, and pick fights with those we do.”
― Peter Morville, Intertwingled: Information Changes Everything

“My ability to help my clients was limited by our narrow focus. This was partly my fault for defining myself as a specialist, but I eventually came to see that this problem of reductionism is endemic to our culture.”
― Peter Morville, Intertwingled: Information Changes Everything

“Ethnographers adopt a particular stance toward people with whom they work. By word and action, in subtle ways and direct statements, they say, “I want to understand the world from your point of view. I want to know what you know in the way you know it. I want to understand the meaning of your experience, to walk in your shoes, to feel things as you feel them, to explain things as you explain them. Will you become my teacher and help me understand?”[102]”
― Peter Morville, Intertwingled: Information Changes Everything

“minds. As a wise woman wrote “Language as an articulation of reality is more primordial than strategy, structure, or culture.”[31]”
― Peter Morville, Intertwingled: Information Changes Everything

“once in a while, we do need a mapmaker who takes the time to survey the system, uncover hidden paths and powerful levers, and share what they learn with the team. Sometimes the mapmaker must endure solitude in search of discovery, but much of this work is social. Our systems are mostly people, which means our expertise is useless without empathy. And so we study users and interview stakeholders, just as Donella would advise. Before you disturb the system in any way, watch how it behaves. If it’s a piece of music or a whitewater rapid or a fluctuation in a commodity price, study its beat. If it’s a social system, watch it work. Learn its history. Ask people who’ve been around a long time to tell you what has happened.[17] As”
― Peter Morville, Intertwingled: Information Changes Everything

“Figure 1-3. The User Experience Honeycomb. Along”
― Peter Morville, Intertwingled: Information Changes Everything

“When we try to pick out anything by itself, we find it hitched to everything else in the universe.”  – John Muir I’m”
― Peter Morville, Intertwingled: Information Changes Everything

“Each way of organizing has strengths and weaknesses. Taxonomy affords a view from the top, facets help us muddle through the middle, and tags build bridges at the bottom.”
― Peter Morville, Intertwingled: Information Changes Everything

“We measure success and reward performance without knowing how governance and culture impact individuals and teams.”
― Peter Morville, Intertwingled: Information Changes Everything

“Information architectures become ecosystems. When different media and different contexts are tightly intertwined, no artifact can stand as a single isolated entity. Every single artifact becomes an element in a larger ecosystem.”
― Peter Morville, Intertwingled: Information Changes Everything

“Between perfect vision and total blindness lies all the truth we know.”
― Peter Morville, Intertwingled: Information Changes Everything

“One day the farmer’s horse ran away. His neighbors cried “such bad luck” to which he replied “maybe.” His horse returned the next day with three wild horses. His neighbors shouted “that’s wonderful” and the old farmer replied “maybe.” The next day his son rode one of the wild horses, fell off, and broke his leg. The neighbors called it a “terrible misfortune.” The old man replied “maybe.” The day after, the army came to the village to draft young men, but the son was spared thanks to his broken leg. The neighbors said the farmer was lucky how things turned out, and the old man answered “maybe.”
― Peter Morville, Intertwingled: Information Changes Everything

“Consider a turkey that is fed every day. Every single feeding will firm up the bird’s belief that it is the general rule of life to be fed every day by friendly members of the human race “looking out for its best interests,” as a politician would say. On the afternoon of the Wednesday before Thanksgiving, something unexpected will happen to the turkey. It will incur a revision of belief.”
― Peter Morville, Intertwingled: Information Changes Everything