Work Rules! Quotes

“The best way to improve is by talking to those providing feedback and asking them exactly what they hope you would do differently. The”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Divorcing developmental and evaluative feedback is essential.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Poor performance is rarely because the person is incompetent or a bad person. It’s typically a result of a gap in skill (which is either fixable or not) or will (where the person is not motivated to do the work).”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“instead of a massive group of average performers dominating… through sheer numbers, a small group of elite performers [dominate] through massive performance.”130 Most organizations undervalue and underreward their best people, without even knowing they are doing it.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“As long as ratings are directly linked to pay and career opportunities, every employee has this incentive to exploit the system. And”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“How can you tell if you have found someone exceptional? My simple rule of thumb—and the second big change to make in how you hire—is: “Only hire people who are better than you.” Every”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Either you believe people are good and you welcome their input, or you don’t.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“I remember the first time I complained about somebody in an email and my manager promptly copied that person, which forced us to quickly resolve the issue.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Having goals improves performance.113 Spending hours cascading goals up and down the company, however, does not.114”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Improve performance by focusing on personal growth instead of ratings and rewards I”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“What managers miss is that every time they give up a little control, it creates a wonderful opportunity for their team to step up, while giving the manager herself more time for new challenges. Pick”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“The truth is that people usually live up to your expectations, whether those expectations are high or low.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“As a leader, giving up status symbols is the most powerful message you can send that you care about what your teams have to say.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“In 2010 alone, we conducted 8,157 A/B tests and more than 2,800 one-percent tests. Put another way, every single day in 2010 we ran more than thirty experiments to uncover what would best serve our users. And this was just for our search product. We”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“If you have facts, present them and we’ll use them. But if you have opinions, we’re gonna use mine.’ ” The”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Does your manager trust you?” is a profound question. If you believe people are fundamentally good, and if your organization is able to hire well, there is nothing to fear from giving your people freedom. Remember”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Managers aren’t bad people. But each of us is susceptible to the conveniences and small thrills of power. At”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“But Google looks for a particular type of leadership, called “emergent leadership.” This is a form of leadership that ignores formal designations—at Google there is rarely a formal leader of any effort.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“The best predictor of how someone will perform in a job is a work sample test (29 percent).”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“You obviously want to hire the best people, but “best” isn’t defined by a single attribute like intelligence or expertise. As”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“A top-notch engineer is worth three hundred times or more than an average engineer.… I’d rather lose an entire incoming class of engineering graduates than one exceptional technologist.”75”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Over the coming decades the most gifted, hardest-working people on the planet will gravitate to places where they can do meaningful work and help shape the destiny of their organizations. But the case is also a moral one, rooted in the simplest maxim of all: Do unto others as you would have them do unto you.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“If you believe people are good, you must be unafraid to share information with them Transparency”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“The most talented people on the planet want an aspiration that is also inspiring. The challenge for leaders is to craft such a goal.”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Google’s mission is distinctive both in its simplicity and in what it doesn’t talk about. There’s no mention of profit or market. No mention of customers, shareholders, or users. No mention of why this is our mission or to what end we pursue these goals. Instead, it’s taken to be self-evident that organizing information and making it accessible and useful is a good thing. This”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“Culture Eats Strategy for Breakfast” If you give people freedom, they will amaze you I”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“You can’t understand Google… unless you know that both Larry and Sergey were Montessori kids.”22 This teaching environment is tailored to a child’s learning needs and personality, and children are encouraged to question everything, act of their own volition, and create. In”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“The irony is that the best way to arrive at the beating heart of great management is to strip away all the tools on which managers most rely. The”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“A billion hours ago, modern Homo sapiens emerged. A billion minutes ago, Christianity began. A billion seconds ago, the IBM personal computer was released. A billion Google searches ago… was this morning. —HAL VARIAN, GOOGLE’S CHIEF ECONOMIST, DECEMBER 20, 2013 G”
― Laszlo Bock, Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead

“«Cuando los empleados confían en los líderes se convierten en embajadores de la marca y, a su vez, fomentan un cambio progresivo en sus familias, la sociedad y el entorno. El rendimiento de la inversión para la empresa es automático, y se manifiesta en una mayor productividad, un incremento del negocio y clientes motivados».”
― Laszlo Bock, La nueva fórmula del trabajo: Revelaciones de Google que cambiarán su forma de vivir y liderar