2026 Reading Challenge

When Digital Becomes Human Quotes

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When Digital Becomes Human: The Transformation of Customer Relationships When Digital Becomes Human: The Transformation of Customer Relationships by Steven Van Belleghem
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“If your eyes are facing the internal part of the business, your ass is facing the customer. So keep your eyes on the customer!”
― Steven Van Belleghem, When Digital Becomes Human: The Transformation of Customer Relationships
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