#Workout Quotes

“Management is 5% instruction and 95% communication.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Delegation is not a binary thing. There are shades of grey between a dictatorship and an anarchy.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Before you try to measure someone else’s performance, please explain how you measure your own.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The ultimate test of agility is whether you can keep all your stakeholders happy.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Healthier organizations are possible when you stop comparing them with machines and, instead, compare them with communities.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The lack of short-term stress results in a lack of long-term health. When you always protect a human body from harm, you grow it to be fragile.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The very purpose of existence is to reconcile the glowing opinion we have of ourselves with the appalling things that other people think about us.   Quentin Crisp, English writer (1908–1999)”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“A complex system benefits from not following the same practices over and over again. By enduring a little bit of stress and continuously adapting to variability in the environment, the system learns to become fitter and healthier.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The suggestion that people feel pressured to work “more than 100%” is a clear sign of a traditional business culture.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Seriously, I don’t see the difference between blaming the system and blaming other people. It seems to me it’s all the same, as long as workers are not blaming themselves!”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Research confirms that powerful people focus too heavily on their own point of view and don’t sufficiently take into account other people’s perspectives.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Good ideas are not adopted automatically. They must be driven into practice with courageous patience.   Hyman Rickover, American admiral (1900–1986)”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“There’s no shortcut to an optimized whole and no complex system will ever really be optimal.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“Campbell’s law: “The more any quantitative social indicator is used for social decision-making, the more subject it will be to corruption pressures and the more apt it will be to distort and corrupt the social processes it is intended to monitor.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The façades on the Grand-Place in Brussels, Belgium, look amazing. In the past, they were literally the images of the guilds of Brussels, representing some of the finest crafts in the country. Nowadays, the former guildhalls offer expensive Belgian chocolates to naïve tourists, who are unaware that the really good chocolatiers are situated on the Grand Sablon elsewhere in the city.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“It is said that power corrupts, but actually it’s more true that power attracts the corruptible.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“smart knowledge workers and creative networkers don’t wait for permission from the boss to start changing things.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The mindless adherence to rules, combined with a steady loss of principles, is always a prelude to bureaucracy.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“a management practice is a good practice when:   It engages people and their interactions; It enables them to improve the system; It helps to delight all clients.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients

“The job of management is not to select the best ideas; it is to create a great system that allows for the best ideas to emerge.”
― Jurgen Appelo, #Workout: Games, Tools & Practices to Engage People, Improve Work, and Delight Clients