The Speed of Trust Quotes

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The Speed of Trust: The One Thing that Changes Everything The Speed of Trust: The One Thing that Changes Everything by Stephen M.R. Covey
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The Speed of Trust Quotes (showing 1-30 of 33)
“We judge ourselves by our intentions and others by their behaviour.”
Stephen M.R. Covey, The Speed of Trust: The One Thing that Changes Everything
“The first job of a leader—at work or at home—is to inspire trust. It’s to bring out the best in people by entrusting them with meaningful stewardships, and to create an environment in which high-trust interaction inspires creativity and possibility.”
Stephen M.R. Covey, The Speed of Trust: The One Thing that Changes Everything
“Trust is equal parts character and competence... You can look at any leadership failure, and it's always a failure of one or the other.”
Stephen M.R. Covey, The Speed of Trust: The One Thing that Changes Everything
“Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both. I submit that while high trust won't necessarily rescue a poor strategy, low trust will almost always derail a good one. ”
Stephen M.R. Covey, The Speed of Trust: The One Thing that Changes Everything
“The best time to plant a tree is twenty years ago. The second best time is today.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“In a high-trust relationship, you can say the wrong thing, and people will still get your meaning. In a low-trust relationship, you can be very measured, even precise, and they’ll still misinterpret you.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“we judge ourselves by our intentions and others by their behavior. This is why, as we’ll discuss later, one of the fastest ways to restore trust is to make and keep commitments—even very small commitments—to ourselves and to others.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“A person has integrity when there is no gap between intent and behavior…when he or she is whole, seamless, the same—inside and out. I call this “congruence.” And it is congruence—not compliance—that will ultimately create credibility and trust.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world—one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love. On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. Yet, it is the least understood, most neglected, and most underestimated possibility of our time. That one thing is trust.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“One thing to be careful of with regard to skills is what author Jim Collins calls “the curse of competence.” It’s the idea that sometimes we become good at doing something we’re not really talented in or passionate about. As my father often says, “Your current skill-set may or may not correspond with your natural talents.” We need to make certain that the skills we develop don’t limit or define us. At the end of the day, talent provides a deeper well than skills.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Left untended, knowledge and skill, like all assets, depreciate in value—surprisingly quickly. —DAVID MAISTER, BUSINESS AUTHOR AND CONSULTANT”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“(S × E)T = R ([Strategy times Execution] multiplied by Trust equals Results)”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Whether you’re on a sports team, in an office or a member of a family, if you can’t trust one another there’s going to be trouble.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“There are no moral shortcuts in the game of business—or life. There are, basically, three kinds of people: the unsuccessful, the temporarily successful, and those who become and remain successful. The difference is character.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Recently, as I was teaching this concept, a CFO—who deals with numbers all the time—came up to me and said, “This is fascinating! I’ve always seen trust as a nice thing to have, but I never, ever, thought of it in terms of its impact on economics and speed. Now that you’ve pointed it out, I can see it everywhere I turn. “For example, we have one supplier in whom we have complete trust. Everything happens fast with this group, and the relationship hardly costs us anything to maintain. But with another supplier, we have very little trust. It takes forever to get anything done, and it costs us a lot of time and effort to support the relationship. And that’s costing us money—too much money!” This CFO was amazed when everything suddenly fell into place in his mind. Even though he was a “numbers” guy, he had not connected the dots with regard to trust. Once he saw it, everything suddenly made sense. He could immediately see how trust was affecting everything in the organization, and how robust and powerful the idea of the relationship between trust, speed, and cost was for analyzing what was happening in his business and for taking steps to significantly increase profitable growth.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“we judge ourselves by our intentions and others by their behavior.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Above all, success in business requires two things: a winning competitive strategy, and superb organizational execution. Distrust is the enemy of both.” I submit that while high trust won’t necessarily rescue a poor strategy, low trust will almost always derail a good one.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“The trust we have in people and in organizations comes, in part, from believing that they do care.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“When you break the big laws, you do not get liberty; you do not even get anarchy. You get the small laws.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“A leader doesn’t need any credit…. He’s getting more credit than he deserves anyway. —ROBERT TOWNSEND, FORMER CEO, AVIS”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“for every thousand people hacking at the leaves of evil, there is one striking at the roots.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Low trust causes friction, whether it is caused by unethical behavior or by ethical but incompetent behavior (because even good intentions can never take the place of bad judgment). Low trust is the greatest cost in life and in organizations, including families. Low trust creates hidden agendas, politics, interpersonal conflict, interdepartmental rivalries, win-lose thinking, defensive and protective communication—all of which reduce the speed of trust. Low trust slows everything—every decision, every communication, and every relationship.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Low trust causes friction, whether it is caused by unethical”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“The moment there is suspicion about a person’s motives, everything he does becomes tainted. —MAHATMA GANDHI”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“The success of big business and the well-being of the world have never been more closely linked. Global issues cannot be removed from the business world because business has only one world in which to operate. Businesses cannot succeed in societies that fail. —JORMA OLLILA, CHAIRMAN AND CEO, NOKIA”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“It’s been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the credit to the people who have really done the work. A leader doesn’t need any credit. . . . He’s getting more credit than he deserves anyway. —ROBERT TOWNSEND, FORMER CEO, AVIS”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Trust, but verify. —RONALD REAGAN”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“The ability to establish, grow, extend, and restore trust with all stakeholders—customers, business partners, investors, and coworkers—is the key leadership competency of the new global economy.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“keeping your commitment becomes hard, you have two choices: You can change your behavior to match your commitment, or you can lower your values to match your behavior. One choice will strengthen your integrity; the other will diminish it and erode your confidence in your ability to make and keep commitments in the future. In addition, that shift in direction with regard to values—even if it’s slight—will create a change in trajectory that will create a far more significant difference in destination down the road.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything
“Finally, understand that when keeping your commitment becomes hard, you have two choices: You can change your behavior to match your commitment, or you can lower your values to match your behavior. One choice will strengthen your integrity; the other will diminish it and erode your confidence in your ability to make and keep commitments in the future. In addition, that shift in direction with regard to values—even if it’s slight—will create a change in trajectory that will create a far more significant difference in destination down the road.”
Stephen M.R. Covey, The SPEED of Trust: The One Thing that Changes Everything

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