The Five Most Important Questions You Will Ever Ask About Your Organization Quotes

“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization: An Inspiring Tool for Organizations and the People Who Lead Them

“The danger is in acting on what you believe satisfies the customer. You will inevitably make wrong assumptions. Leadership should not even try to guess at the answers; it should always go to customers in a systematic quest for those answers.”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization: An Inspiring Tool for Organizations and the People Who Lead Them

“To do the most good requires saying no to pressures to stray, and the discipline to stop doing what does not fit.”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization: An Inspiring Tool for Organizations and the People Who Lead Them

“What is our mission? Who is our customer? What does the customer value? What are our results? and What is our plan?”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization: An Inspiring Tool for Organizations and the People Who Lead Them