Big Brown Quotes

“A unique retail delivery chore that UPS drivers from the 1950s and 1960s remember was the “Fur Call,” known as the “F/C.” Major up-scale department stores, such as Saks Fifth Avenue and I. Magnin in California, kept their customers’ furs under refrigeration each summer. So each spring, drivers in affluent residential neighborhoods would pick up furs that they would later redeliver in the fall. Each Fur Call required a large box the size of a suitcase made of heavy steamer-trunk material secured by buckles. Drivers were trained in handling “m’lady’s fur.” We carefully folded the garment fur side in, attached the stub to the buttonhole (never the button), and wrapped the item in the tissue paper supplied in each box, provided a receipt, tipped our hat, and left leaving the customer the feeling that her valuable fur was in good hands.”
― Greg Niemann, Big Brown: The Untold Story of UPS