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Summary: The 80/20 Principle: Review and Analysis of Koch's Book Summary: The 80/20 Principle: Review and Analysis of Koch's Book by BusinessNews Publishing
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“Actively and aggressively re-contact people who have been high volume customers in the past, and give them rational reasons to begin doing business with your company again. They have the potential to once again become high-value current customers. Give them every encouragement possible.”
― BusinessNews Publishing, Summary: The 80/20 Principle: Review and Analysis of Koch's Book
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