Joy, Inc. Quotes

“Joy is designing and building something that actually sees the light of day and is enjoyably used and widely adopted by the people for whom it was intended.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“A company doesn’t exist to serve its own people; a company exists to serve the needs of the people who use its products or services.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“The software industry, after all, defined the term “death march” in a business context: programmers pulling all-nighters, bringing sleeping bags to work, jettisoning time with loved ones, canceling vacations.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“Every organization needs to make room for the time or effort a person needs for his or her personal life, and the dividends of this effort are not measured in business terms.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“First we shape our buildings, then they shape us. —WINSTON CHURCHILL, 1943”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“Conversations Build Relationships, Relationships Build Value”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“Most organizations give lip service to “Fail fast.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“(We rewarded staff for referrals—something I’ve since learned is one of the most terrible HR tactics ever invented if you want an intentionally joyful culture.)”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love

“We shipped poor-quality products that offered mountains of trouble for the users. When I voiced my concerns, executive peers assured me that there would be plenty of time to fix problems after delivery. I never saw that promise come true. When abundant problems did arrive as predicted, my bosses told me they never asked me to create such crappy products.”
― Richard Sheridan, Joy, Inc.: How We Built a Workplace People Love