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Investing in Hidden Monopolies: Why Customer Loyalty Creates Superior Moats and How You Can Profit Investing in Hidden Monopolies: Why Customer Loyalty Creates Superior Moats and How You Can Profit by Patrick Wierckx
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“Investors should forget about a company’s market share or revenue growth as the measure of its success. The true measure of its strength lies in its ability to keep its customers coming back.”
Patrick Wierckx, Investing in Hidden Monopolies: Why Customer Loyalty Creates Superior Moats and How You Can Profit
“Investors who view businesses from a competitive perspective often miss the crucial point that these cash flows are driven by the behavior of a company’s existing and future customers, not by its competitors”
Patrick Wierckx, Investing in Hidden Monopolies: Why Customer Loyalty Creates Superior Moats and How You Can Profit
“It is essential for investors to realize that a company’s value isn’t found in spreadsheets or accounting records but in the hearts and wallets of customers.”
Patrick J. Wierckx, Investing in Hidden Monopolies: Why Customer Loyalty Creates Superior Moats and How You Can Profit