Innovative State Quotes

“Like the team at the FDA, the EIR team enlisted entrepreneurs familiar with the obstacles, including SoftLayer senior executive Paul Ford, to work alongside the USCIS personnel committed to removing or clearing them. “You get fresh thinking, you get a very low-cost way of trying to impact the situation because the people doing this are committed to try to find what’s not working and propose solutions, rather than take a partisan or political or hierarchical or structural view to the environment,” Feld said. “They’re short-timers, so they’re committed for a period of time to come do something, but they’re not here for career advancement, so they are going to speak their mind.” Feld also believed that the presence of Ford and other outside entrepreneurs made the participants feel more comfortable to speak freely than if they had been working with government officials alone. In the spring of 2012, the team began building a prototype of an alternative application process for entrepreneurs and by fall had achieved a significant breakthrough: the launch of the Entrepreneurship Pathways web portal, designed to close the information gap between USCIS and those in the entrepreneurial community, by letting them know which visa may be most appropriate—including the O-1—for their situation.24 While the results of this exercise were not empirically conclusive at the time of an interview for this book, Feld did offer his anecdotal assessment “that there’s an increased number of people who I know have been able to get into the country and get valid visas who are entrepreneurs. I’ve definitely heard a decrease in the negative.”
― Aneesh Chopra, Innovative State: How New Technologies Can Transform Government

“To initiate its EIR program, USCIS would also turn to an agitator. Brad Feld, an early-stage investor and prolific blogger, had become exasperated when officers of two promising startups under his watch were forced to return to their home countries because they couldn’t secure visas. He shared their story on a blog, attracting the attention of other entrepreneurs, including Ries, who couldn’t understand why there was no visa category for an entrepreneur with American investors and employees. In lieu of that category, many entrepreneurs were at the mercy of visa examiners who didn’t understand how they operated. At the point of visa application, many startups had not hired many employees or generated much revenue. This confused traditional visa examiners, who would then ask odd and irrelevant questions, often before a denial. To give just one example, it’s been years since AOL required a compact disc to use its service. And yet, visa examiners were demanding proof of a warehouse, where software startups would store their CD inventory for shipping to customers. As Feld’s idea of a “startup visa” became intertwined with, and paralyzed by, the broader debate on comprehensive immigration reform, the USCIS, with White House support, sought to accomplish something administratively within the existing law. It instituted an EIR program, to organize and educate a specialty unit of immigration officers to handle entrepreneur and startup nonimmigrant visa cases.22 The project also called for educating entrepreneurs about the available options, one of which they may have overlooked. For instance, the O-1 visa, which was reserved “for those with extraordinary ability,” had proven a successful channel for actors, athletes, musicians, directors, scientists, artists, businessmen, engineers, and others who could provide ample evidence of their unique and impressive abilities, attributes, awards, and accolades. It had even created some controversy, when visa evaluators took the term “model” to an extreme, awarding a visa to one of Hugh Hefner’s ex-girlfriends, a Playboy centerfold from Canada named Shera Berchard.23 If she was confident enough to assert and explain her “extraordinary ability,” why weren’t entrepreneurs?”
― Aneesh Chopra, Innovative State: How New Technologies Can Transform Government

“The CleanWeb Hackathon scaled into an international movement, not just because developers like to tinker and gather, but because of the promise of a new business model—making money while helping energy consumers save it. Take, for instance, Simple Energy, based out of Boulder, Colorado, which partnered with San Diego Gas & Electric in its launch of the Green Button service. After using Simple Energy’s Customer Engagement platform to see her family’s energy usage online, Heidi Bates deputized her six-year-old son Thaddeus as the “Light Police,” to run around the house unplugging unnecessary luminescence. “He really digs it,” she said. The enthusiasm spread throughout age ranges; a grandmother, Josephine Gonzales, saved over 20 percent on her electric bills using the Facebook-connected platform.”
― Aneesh Chopra, Innovative State: How New Technologies Can Transform Government

“Take Obama’s challenge, in January 2010, to the assembled CEOs at the Forum on Modernizing Government: “If you can book dinner on OpenTable, or a flight on Southwest or United online, then why shouldn’t you be able to make an appointment at your local Social Security office the same way?”
― Aneesh Chopra, Innovative State: How New Technologies Can Transform Government