Who Does What By How Much? Quotes

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Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs by Jeff Gothelf
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“Too often, though, organizations don’t have a clear understanding of who these people are or what they need.”
― Jeff Gothelf, Who Does What By How Much?: A Practical Guide to Customer-Centric OKRs
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