Affordable Excellence Quotes

“In another cost control measure, it became mandatory in 2008 for employers to purchase medical insurance for low-income foreign workers, such as construction workers and maids.”
― William A. Haseltine, Affordable Excellence: The Singapore Healthcare Story

“Former Health Minister Khaw Boon Wan has said that the public sector should always play the dominant role in providing care services, but there needs to be a private healthcare system to challenge it. In his view, the public sector is necessary to set the ethos for the entire system—which should not only be about maximization of profits, a primary focus of the private sector.”
― William A. Haseltine, Affordable Excellence: The Singapore Healthcare Story

“The ideal of free medical services collided against the reality of human behaviour, certainly in Singapore. My first lesson came from government clinics and hospitals. When doctors prescribed free antibiotics, patients took their tablet or capsules for two days, did not feel better, and threw away the balance. They then consulted private doctors, paid for their antibiotics, completed the course, and recovered.”
― William A. Haseltine, Affordable Excellence: The Singapore Healthcare Story