The Skilled Facilitator Quotes

“people don't respond well to being told what they must do.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“Getting angry is easy. But to get angry with the right person, in the right way, for the right reasons…that is not easy.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“go slow to go fast.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“In teams where there are significant power differences, when team members with less power are better able to speak up, the team has more success implementing new technology changes.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“a team: Members are interdependent around a team task. Members know who is a member of the team. Members know the extent of the team's authority. Membership is stable over time.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“The heart has its reasons, which reason does not know.…We know truth, not only by the reason, but also by the heart.”
― Roger M. Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Coaches, and Trainers

“Although we all have various espoused theories, when we find ourselves in an embarrassing or psychologically threatening situation, almost all of us activate just one theory-in-use to guide our behavior, one which I am about to describe (Argyris and Schon, 1996).”
― Roger Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches

“You are unaware of your theory-in-use. Part of what makes your theory-in-use so powerful is that it operates quickly, skillfully, and effortlessly.”
― Roger Schwarz, The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches