Expect More Quotes

“Bad libraries only build collections. Good libraries build services (and a collection is only one of many). Great libraries build communities.”
― R. David Lankes, Expect More: Demanding Better Libraries For Today's Complex World

“Likewise, if you take away the librarians and the staff, but leave the books, the computers, and the architecture, you will have a fine sculpture of a library that will become a snapshot of the community's past. But, if you threw out the books and the building and left a dedicated group of library professionals, you could invite the public in a they would construct the future.”
― R. David Lankes, Expect More: Demanding Better Libraries For Today's Complex World