The Expanded Dialectical Behavior Therapy Skills Training Manual Quotes

“Communication is much more complicated than words spoken or typed. Researchers note that up to 70% of communication is nonverbal, including facial expressions, gestures, and other body language. Further, spoken words communicate differently based on verbal variations in rate, tone, pitch, volume, and speaking styles. Because so much of what is communicated goes beyond mere words, users of technology-based communication and social media need to consider what might be lost in those formats as opposed to if the same communication happened in person.”
― Lane Pederson, The Expanded Dialectical Behavior Therapy Skills Training Manual: Practical DBT for Self-Help, and Individual and Group Treatment Settings