The Org Quotes

“Office reformers are pulled in two directions. They either follow Frederick Taylor (the father of scientific management) and the successive waves of management scientists who thought that with enough overhead cameras, spreadsheets, computing power, and analysis, they could “solve” the organization and its problems. Or they follow the dreamers of the 1970s and ’80s, who, inspired by the cybernetic-counterculture movement, thought that by getting rid of that same organizational infrastructure, they could free workers to reach their full potential by embracing chaos, complexity, new technology, or all three.”
― Ray Fisman, The Org: The Underlying Logic of the Office