Good to Great to Gone Quotes

“The most difficult subjects can be explained to the most slow-witted man if he has not formed any idea of them already; but the simplest thing cannot be made clear to the most intelligent man if he is firmly persuaded that he knows already, without a shadow of doubt, what is laid before him...”
― Leo Tolstoy, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City

“Retailers, especially low-margin retailers, each with a minor market share, cannot afford to entice the public to desire a product. All they can afford to say is: “If you want this product, buy it from me.”
― Alan Wurtzel, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City

“too often “managements ‘navel gaze’ and look for problems or solutions only within their own organization.”86 A viable strategic plan needs to focus first on the external world to determine what to do before focusing inward on how to do it.”
― Alan Wurtzel, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City

“In 1972, about 10 cents out of every retail dollar was spent with Sears.”
― Alan Wurtzel, Good to Great to Gone: The 60 Year Rise and Fall of Circuit City