The Apple Experience Quotes

“The biggest lesson was that if you were clear about what you wanted as leaders and then let people give it to you without tying their hands behind their backs, you got it.”
― Carmine Gallo, The Apple Experience

“Andy Hertzfeld, an original member of the Apple team and now an engineer at Google, once said that what Jobs taught him was to “follow your heart” and only great work comes out of doing what you adore.”
― Carmine Gallo, The Apple Experience

“Apple does not like to hire arrogant techies who think they know it all,”
― Carmine Gallo, The Apple Experience

“Apple, your products are expensive and your shops a bit weird, but I love your customer service.”
― Carmine Gallo, The Apple Experience

“Arrogance covers up insecurities.”
― Carmine Gallo, The Apple Experience

“is willing to hire people based 10 percent on their knowledge and 90 percent on their personality,”
― Carmine Gallo, The Apple Experience

“Apple wants to reach your heart instead of your wallet.”
― Carmine Gallo, The Apple Experience

“Steve Jobs had been known to ask: What are you passionate about in your life? “If this is just a job to you, it’s the wrong place,”
― Carmine Gallo, The Apple Experience

“Studying brands outside of your industry can spark creative brainstorms.”
― Carmine Gallo, The Apple Experience

“Passion fuels the rocket; vision directs the rocket to its ultimate destination.”
― Carmine Gallo, The Apple Experience

“many companies rank low on the customer satisfaction index because their employees are discouraged, disillusioned, and uninspired.”
― Carmine Gallo, The Apple Experience

“The most important component to the Apple experience is that the staff isn’t focused on selling stuff. It’s focused on building relationships and trying to make people’s lives better.”
― Carmine Gallo, The Apple Experience

“The goal is not to impress customers with knowledge. The goal is to leave customers feeling special and to enrich their lives.”
― Carmine Gallo, The Apple Experience