Effective Communication and Empathy Quotes

“wish to be better at communication, we need to master active listening. When listening to someone, we should hear and process the information first so that we can understand them well. We should focus on what they say rather than preparing a response before fully understanding all the points being made. However, there are times when our ability to process information properly fails, which can cause us to misinterpret their message. This is when active listening is needed”
― Richard Garraway, Effective Communication and Empathy: How to Communicate Better With Social Skills and Confidence to Create Lasting Relationships and Connect Effortlessly ... Banter