Flipping the Switch Quotes

“Trust is a delicate state that can be shattered in an instant by a single hurt or disappointment.”
― John G. Miller, Flipping the Switch: Unleash the Power of Personal Accountability Using the QBQ!

“When you think, I really know someone who needs to hear this, stop and think... We tend to teach each others what we need to hear ourselves.”
― John G. Miller, Flipping the Switch: Unleash the Power of Personal Accountability Using the QBQ!

“if someone’s worked and been paid for twenty-two years, wasn’t that the agreement? Don’t get me wrong—loyalty is a good thing—but I have a hard time understanding why we feel we deserve something more”
― John G. Miller, Flipping the Switch...: Unleash the Power of Personal Accountability Using the QBQ!