The Disney Way Quotes

“William Glasser: “We learn 10 percent of what we read, 20 percent of what we hear, 30 percent of what we see, 50 percent of what we see and hear, 70 percent of what we discuss, 80 percent of what we experience, and 95 percent of what we teach others.”
― Bill Capodagli, The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company

“A leader’s job is to create an environment of mutual respect and trust.”
― Bill Capodagli, The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company

“Any kind of cultural change comes slowly, and the powerful transformation to be fueled by adoption of the Dream principle is no exception. If your company is large and if old attitudes and methods are firmly entrenched, it may take three to five years for the new culture to take permanent root. However, we have worked with organizations that began realizing improvements in service and productivity within a few months.”
― Bill Capodagli, The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company

“I dream, I test my dreams against my beliefs, I dare to take risks, and I execute my vision to make those dreams come true: Dream, Believe, Dare, Do.”
― Bill Capodagli, The Disney Way, Revised Edition: Harnessing the Management Secrets of Disney in Your Company