Skilled Interpersonal Communication Quotes

“People who do not have access to a good listener may not only be denied the opportunity to heighten their self-awareness, but they are also denied valuable feedback as to the validity and acceptability of their inner thoughts and feelings. By discussing these with others, we receive feedback as to whether these are experiences which others have as well, or whether they are less common. Furthermore, by gauging the reactions to our self-disclosures we learn what types are acceptable or unacceptable with particular people and in specific situations. […] The appropriate use of self-disclosure is crucial to the development and maintenance of long-term relationships […] Those who disclose either too much or too little tend to have problems in establishing and sustaining relationships.”
― Owen Hargie, Skilled Interpersonal Communication: Research, Theory and Practice